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 Update on the Mobile Phone Pick: E-TEN M500 Pocket PC (EN)

BODY: This is a well-crafted device. However, I just was unable to get consistent reception via T-Mobile in north Atlanta. This is a great example of the potential pain of living on technology's bleeding edge – sometimes you bleed. I've sold that device over eBay (the Expansys return policy only provides for 15 days).

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 Still Hot On A New Mobile Phone

BODY: Well, if you read my posts about the ETEN, you know I got cut by the bleeding edge of tech. The issue was the phone's reception on the T-Mobile network. I did love my Samsung Palm device and before that a couple of Kyocera (Qualcomm) devices that also ran the PalmOS. Currently, there are a number of great devices running PocketPC, PalmOS, and Symbian variants that are very appealing. Of course, the most appealing – from SonyEricsson and Nokia – are not on the market, yet. In addition, they seem unlikely to hit the shores of the USA until later in 2006. The ability to sync contact lists, receive e-mail and text messages, and have some Web access are all features that I care about. A quad-band world-wide GSM phone is my preference, in large part because T-Mobile is least expensive and I do some traveling. A camera would be nice and there are many phones that include them. I don't think mobile phones are the right platform for video at this time. The video quality of phones – and even my Canon digital camera – is generally unacceptable for my purposes.

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 Complexity causes half of product returns?

BODY: This article, reported by Reuters and the San Jose Mercury News' Good Morning Silicon Valley, was most interesting for the cause. The origin of most flaws was in the first phase of the product design process (product or requirements definition). This supports my conviction that, as Euripides said, "a bad beginning makes a bad ending." Elke den Ouden reported the results in her thesis at the Technical University of Eindhoven, The Netherlands. From Reuters:

URL: http://today.reuters.com/news/newsArticle.aspx?type=oddlyEnoughNews&storyID=2006-03-07T125820Z_01_L06746423_RTRUKOC_0_US-COMPLEXITY-PRODUCTRETURNS.xml&archived=False